Posted by: Karim Ali
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Ottawa Landlord Tips: How to Find a Great Tenant Fast
Not every landlord is trying to be the next big investor. Some just want peace of mind knowing their place is being looked after. But finding the right tenant isn’t just about filling the unit fast. It’s about finding someone reliable, respectful, and drama-free.
If you’re renting out a condo, townhouse, or part of your home in Ottawa, here’s how to screen better and sleep easier.
1. Set Up a Strong (and Legal) Screening Process
The first step is having a repeatable system. It doesn’t need to be complicated, but it has to be consistent and fair.
At a minimum, ask for:
- Proof of income or recent pay stubs
- A credit report (Equifax or TransUnion)
- Contact info for previous landlords
- Photo ID
- Basic info form (name, job, reason for moving, move-in date)
It’s also smart to ask for a quick intro message. Something simple like “Tell me about yourself” often reveals a lot – how they communicate, what they value, and whether they’re serious.
2. Watch for Red and Green Flags Early
Some tenants look amazing on paper, but small details can hint at problems. On the flip side, a strong first impression can go a long way.
Red flags:
- Rushing to move without clear reason
- Avoiding questions about job or credit
- Offering extra money before you’ve agreed on terms
- Poor communication or disorganized replies
Green flags:
- Clear, polite, and timely responses
- Stable employment and income
- Questions about the property that show they’ve done their homework
- Willingness to provide documents quickly
Remember, you’re not looking for perfection. You’re looking for honesty, clarity, and consistency.
3. Know the Human Rights Code (and Stay on the Right Side of It)
In Ontario, you can’t discriminate based on age, race, religion, gender identity, family status, disability, or similar protected grounds – even unintentionally.
Some landlords walk into legal trouble without realizing it. For example:
- Saying “looking for a quiet professional couple” might seem harmless but can be interpreted as discriminatory
- Rejecting someone just because they receive ODSP or another form of income support is not allowed
Stick to questions about income, credit, and rental history. That’s what matters most anyway.
4. Trust but Verify
Don’t skip reference checks. Actually call past landlords or employers, even if it feels awkward. It can save you months of stress later.
Ask questions like:
- Did they pay on time?
- Any damage to the property?
- Would you rent to them again?
If the employer or landlord gives vague or overly enthusiastic answers, dig a bit deeper. And if something feels off, trust your gut-but make sure your reasons are legal and documented.
5. Different Neighbourhoods Attract Different Renters
The type of tenant you attract often depends on where your rental is.
- Sandy Hill and Centretown tend to bring in students and young professionals. Higher turnover, but lots of demand.
- Kanata and Barrhaven are popular with families. Longer-term tenants, often more stability.
- Vanier or Hintonburg attract creatives and first-time renters. Good screening is key here, as you may see a mix of applicants.
Understanding who your rental naturally appeals to can help you set expectations and tailor your listing.
6. Make Your Unit Competitive (Without Dropping Price)
Tenants want more than just four walls. Some simple upgrades or incentives can make your place stand out without costing much:
- Include WiFi if you have a basement unit
- Offer storage or a private shed if space allows
- Allow pets if the unit is well-suited (you’ll attract way more tenants)
- Flexible move-in date can sometimes win over a high-quality tenant
Even offering a slightly longer lease term (e.g. 18 months) can attract stability-minded renters.
Final Thoughts
You don’t need to go full detective mode. But having a simple, repeatable system makes all the difference. Tenants appreciate clear expectations. And you’ll save yourself time and stress.
Good tenants are out there – even in a fast-moving market. You just need to attract them, screen them well, and treat them fairly.
Bonus tips before you go
1
Use MLS or a Realtor if You’re Unsure
Many agents in Ottawa help landlords list rentals. This often brings in better-qualified tenants, and they handle all the screening. Worth considering if you’re busy or this is your first time renting out.
2
Update Your Listing Wording
Swap out phrases like “perfect for professionals” and instead focus on the features. For example: “Bright 2-bedroom with parking and in-unit laundry, close to Tunney’s Pasture.” That keeps it inclusive and clear.
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