Posted by: Karim Ali
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How to Choose the Right Mover in Ottawa (and What to Watch for in Your Neighbourhood)
Moving this summer? Whether you’re selling your home or moving into your first condo, choosing the right mover in Ottawa makes a big difference. The kind of property you’re in and the neighbourhood you’re moving to (or from) can create very specific challenges. Here’s what to look out for when hiring movers in Ottawa, and how to avoid some common headaches.
1. Why Your Neighbourhood Affects Your Move
Ottawa is full of diverse neighbourhoods and building types, and each comes with its own quirks. Here’s what I’ve seen on the ground as a local realtor:
- Centretown condos like 255 Bay or 108 Lisgar often have strict moving windows, require elevator bookings, and may charge a refundable deposit. If your movers show up late or unprepared, that deposit could be gone.
- Sandy Hill and Old Ottawa South have plenty of older homes with narrow doorways, steep staircases, and fragile railings. You’ll need movers who are used to working in tighter spaces.
- Glebe or New Edinburgh streets often have limited parking and no driveway. A moving truck might block traffic or need a temporary permit. Some movers know how to plan for this, others don’t.
- Barrhaven or Kanata homes are easier logistically, but long suburban drives mean you’ll want a mover who doesn’t charge high rates for extra travel time.
2. How to Screen a Mover
Before you book anyone, ask these five questions:
- Are they licensed and insured in Ontario?
- Can they provide a written quote with an hourly rate or fixed fee?
- Have they worked in your neighbourhood or building before?
- What’s their process for damaged or missing items?
- Are there hidden fees (like fuel, stairs, long carry)?
Also, Google their reviews. Look for ones that specifically mention professionalism, punctuality, and communication.
3. When and How to Book
Most Ottawa moving companies book up weeks in advance, especially between May and September. If you’re planning to move at the end of a month, book 4 to 6 weeks ahead. Some buildings also need you to book elevator time at least 1 – 2 weeks in advance.
If you’re in a condo:
- Ask the property manager for a move-in/move-out package
- Book your elevator early and confirm the allowed moving hours
- Check if your movers need to show proof of insurance
4. Match the Mover to the Property
There’s no one-size-fits-all mover. If you’re moving out of a 3-bed detached in Orleans, your needs are very different from someone moving out of a 1-bed at 179 Metcalfe.
Make sure your movers:
- Have equipment for stairs or elevators if needed
- Bring proper dollies or lifting straps for larger furniture
- Have a plan for bad weather or last-minute schedule changes
Final Thoughts
Moving isn’t fun, but it doesn’t have to be a disaster. Take your time picking the right mover, and match their strengths to your property type and neighbourhood.
If you’re selling your home and planning your move at the same time, I can help you create a timeline and connect you with movers who’ve done this before in your area.
Bonus tips
1
Confirm if they charge extra for weekends or late-day moves. Some condo buildings only allow weekday moves between 9 and 4.
2
Pack a “first night” box. Include toilet paper, chargers, snacks, tools, and basic cleaning supplies. You’ll thank yourself later.